Find clear answers to common queries about prepaid eftpos gift cards.
Yes — through our sister platform Giftbee, we offer digital gift cards from 6,000+ brands across 130+ countries. Visit Giftbee →
A prepaid eftpos gift card is a physical card that works like a debit card and is perfect to use when gifting to employees, customers or clients in person and ideal for recipients who don’t regularly use smartphones or digital wallets.
Simply load gift cards with any amount between $5 and $4,999, distribute to your recipients, and they can spend it in-store wherever eftpos is accepted.
Yes, prepaid eftpos gift cards are valid for up to 36 months from the date of issue.
The date of issue is displayed on each card.
We supply exclusively to businesses and organisations (not individuals or consumers).
Our clients include companies, SMEs, government agencies, and not-for-profits looking for bulk gifting, incentive, or reward solutions.
Our cards are ideal for:
For generic prepaid eftpos gift cards, the minimum order quantity is 10.
For fully customised/branded prepaid eftpos gift cards, the minimum order quantity is 2,000.
Absolutely. We offer custom card branding options, including your company logo or image and personalised messaging on both the prepaid eftpos gift card and packaging, helping you deliver a premium, branded experience.
Contact us for more information on customising a gift card design.
Yes, there is an activation fee of $3.95 per prepaid eftpos gift card.
There are also costs associated with card production and program setup fees for fully customised options, but prices can vary based on quantity.
You can enquire through our website or contact our team directly. We’ll guide you through gift card design (where applicable), pricing, order quantity and, load amounts.
Payment must be completed before delivery occurs.
We accept EFT and credit card payments.
Full payment is required prior to gift card delivery.
Orders for generic prepaid eftpos gift cards are typically processed and dispatched within 5 business days, depending on order size.
Delivery timelines for orders for customised gift card designs will depend on design and quantity.
Contact us for more information regarding timings for customised gift card designs.
Cards will arrive with a generic gift carrier, allowing you to personalise with a short message.
Contact us to discuss how we can help create a more personalised gifting experience for bulk gifting.
Cards can be activated once we have received confirmation of delivery to your business.
Recipients then simply swipe the prepaid eftpos gift card at the eftpos terminal in-store, select ‘SAVINGS’ and enter the 4-digit PIN that is printed on the back of the prepaid eftpos gift card to complete the purchase.
Yes, prepaid eftpos gift cards can be activated upon request, and as they are anonymous cards, there are no personal details attached to them. All prepaid eftpos gift cards are PIN protected.
Absolutely. We follow stringent data security and compliance standards, to protect your information and deliver a secure experience for both you and your recipients.
Simply fill out our enquiry form, call us, or email our team. We’ll walk you through the process and tailor a solution for your business needs.
Simply swipe your prepaid eftpos gift card at the eftpos terminal in-store, select ‘Savings’ and enter the 4-digit PIN that is printed on the back of your prepaid eftpos gift card to complete the purchase.
You can use your prepaid eftpos gift card at any merchant in Australia that accepts eftpos, offering you ultimate flexibility and choice.
Prepaid eftpos gift cards cannot be used online.
Prepaid eftpos gift cards can be used for most purchases in-store across Australia.
However, cards cannot be used for online purchases, recurring payments, or at ATMs to withdraw cash.
You can visit www.prepaideftpos.com.au to check your balance, transaction history and expiry date at any time.
You will be required to enter details as printed on the back of your prepaid eftpos gift card.
For lost, stolen or damaged prepaid eftpos gift cards, please contact our customer support team immediately. Terms and conditions apply.
Yes, prepaid eftpos gift cards do have an expiry date.
You can check your expiry date at any time.
Carefully remove the scratch panel on the back of your prepaid eftpos gift card to reveal the 4-digit PIN.
If the value of your purchase is more than the value remaining on the prepaid eftpos gift card, make sure that you advise the cashier of your balance and you will need to pay the remaining amount with another payment type.
If the value of your purchase is less than the balance remaining on the prepaid eftpos gift card, then the balance remains on the card ready for your next purchase.
No, you can use the prepaid eftpos gift card as many times as you like until the balance reaches $0 or the card expires.
Your prepaid eftpos gift card may have declined due to:
If you haven't found what you are looking for, please Contact us and we'll get back to you as soon as possible.
